shipping & returns
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CANADA SHIPPING
A flat rate of $10 is applied to all orders within Canada. We offer free shipping for orders over $100.
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UNITED STATES SHIPPING
A flat rate of $10 is applied to all orders within the United States. We offer free shipping for orders over $100.
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INTERNATIONAL SHIPPING
A flat rate of $20 is applied to all orders shipped Internationally. We offer free shipping on orders over $200.
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PROCESSING TIME
Processing time for all standard orders are 1-3 business days. We cannot guarantee delivery times but packages within North America can be expected within 3-8 business days after shipping date. International packages can take up to 8-15 business days.
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DUTIES
Orders going internationally may be subject to customs fees. We do not cover any customs clearance fees or duties your package may be subject to. Please inform yourself prior to purchasing.
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RETURNS
Unfortunately due to the small nature of our business, we currently do not offer returns. If you have received a damaged item please don't hesitate to contact hello@telastudios.co
all items are shipped from Canada
DISCLAIMER
tela studio is not responsible for any lost, damaged, or stolen packages. Once the item is shipped, it is no longer our responsibility.
for any questions regarding your order please contact us!
hello@telastudios.co